Our Services

As a full-service market research agency, BrandSpeak provides research services to B2C and B2B brands from a wide variety of sectors across the UK and worldwide. We deliver the qualitative and quantitative insights required to drive profitable growth.

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B2C and B2B Research Services

BrandSpeak’s research services are used to develop, optimise and monitor brands, create targetable segments and personas, build exciting new products & services, deliver sector-leading customer experiences — and much more. Get in touch to discuss the insights you need to grow your brand.

Packaging Research

Packaging Research

Expert Global Pack Testing & FMCG Insight Agency

Customer Satisfaction Research

Customer Satisfaction Research

Expert Insights

Customer Segmentation Research

Customer Segmentation Research

Understand your audiences

Competitor Analysis Service

Competitor Analysis Service

Get Insights Into your Competition

Customer & User Experience Research

Customer & User Experience Research

Expert Global CX & UX Insights Agency

Experiential Marketing Research

Experiential Marketing Research

Evaluate Event Impact

Communications Research Services

Communications Research Services

Message & Content Testing

New Product Development (NPD) Research

New Product Development (NPD) Research

Global Product & Service Innovation Agency

Examples of Using Market Research

Entering New Markets

Evaluation of new markets for potential product / service launch, to identifying the specific criteria for launch success.

Proposition Development

Assessment of new propositions at different stages of development, identifying essential changes and improvements required to maximise uptake.

Marketing Communications

Review and optimisation of marketing communications (e.g. website, email, social media, OOH, brochure) to boost their potential to attract, inform, acquire and retain customers.

Develop Customer Personas

Development of customer personas and segmentation models based on the target audience demographics, attitudes and behaviours best able to deliver effective targeting.

Improve Customer Satisfaction

Assessment and optimisation of customer satisfaction levels, both overall and at individual stages of the customer journey.

Advertising Concepts

Testing and refinement of advertising concepts before launch, ensuring they resonate with the target audience and deliver the intended message.

Brandspeak Blogs

Read the latest trends, insights and best practices from the world of Market Research. Choose a topic below to read more.

Work with Brandspeak

With offices in London, Bristol, and Birmingham – and partners across the world – we provide global reach with local expertise. Our team is ready to discuss your business challenge and show you what's possible with the right insights.

Get in Touch

London

+44 (0) 203 858 0052

1st Floor, 239 Kensington High St, London W8 6SN

Bristol

+44 (0) 1174 07 0187

2430 / 2440 The Quadrant, Aztec W, Bristol BS32 4AQ

Birmingham

+44 (0) 121 314 4647

The Lewis Building, Bull St, Birmingham B4 6AF